Refund policy

No Refunds, Exchanges Only

We have a 7-day exchange policy due to size or defected product, which means you have 7 days after receiving your item to request an exchange 

To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.  

To start an exchange, you can contact us at giovoniofficial@gmail.com.

If your exchange is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any exchange question at giovoniofficial@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.